AskQu - Recent questions and answers

actualizacion de sistema

Mon, 13 Jul 2026 21:58:11 +0000

descargue los nuevos archivos pero no se como actualizarlos o que carpetas tendria que remplazar

Admin login redirect to auther verification

Sat, 04 Jul 2026 15:26:37 +0000

time out increased to 300 sec. by MultiPHP INI Editor (Editor Mode)
Now I am trying to admin login - https://pay2m.in/admin/login
It is redirect to every time to - https://pay2m.in/common/?authr=1

Then ask for Update or Verify | System Installation
* Required for a license update or security measures.

inserting purchase code and hiting continue button is not responding

Answered: Admin Login fails - Member login working fine

Sat, 04 Jul 2026 12:36:47 +0000

Hello,

This issue typically arises due to restrictions or timeouts on your server or hosting during the process, which prevent the system from reading the license check result.

Could you tell us where you are hosting your website? which web hosting service you are using?

Kind regards,

Answered: Can I Sell Unimatrix

Sat, 27 Jun 2026 12:56:24 +0000

For further information, please open a support ticket. Thank you.

Answered: UniMatrix - Membership and MLM Script with SaaS Digital Store not reinstallin.

Fri, 05 Jun 2026 14:45:45 +0000

Hello,

As long as it is on the same domain name, there is no limit to how many times the license key can be used for reinstallation. You only need to reset the license if you want to install it on a different domain. Without a reset, the license may be identified as having multiple usages and can be suspended.

According to your response, we suppose that the issue is caused by your server is unable to communicate with the marketplace server to verify the license. Try temporarily disabling mod security on your server, this will usually resolves similar issues.

Regards,

Answered: New Version Notification

Mon, 01 Jun 2026 05:39:34 +0000

Sure I will update

Answered: Unilevel Width No.21 not show in Genealogy View

Fri, 08 May 2026 15:01:34 +0000

Hi,

It's related to the browser's HTML parsing limitations. You can find a note about it on the Payplan Settings page.

Kind Regards,

Answered: User Address Short Code

Mon, 13 Apr 2026 15:09:39 +0000

Try to use [[address]] tag.

CoinPayments v2 Updated Files

Tue, 24 Mar 2026 22:01:46 +0000

Hello, I updated the CoinPayments v2 files with the help of artificial intelligence.
I’m sharing these files with you as they may be useful for both admins and users.

You need to update the following files:

public_html/admin/paymentopt.php
public_html/member/planpay.php
public_html/common/coinpayments_create.php
public_html/common/sandbox.php

Download links:

https://dosya.co/moe8ak0hbmv7/coinpayments_create.php.html

https://dosya.co/kivrembirugb/sandbox.php.html

https://dosya.co/xerrv9itzksl/paymentopt.php.html

https://dosya.co/fbpgrtgx0vyr/planpay.php.html

Password: mlmscript

Good luck.

Answered: Registration issues

Tue, 27 Jan 2026 14:43:31 +0000

We tested it before and were unable to reproduce the similar issue.

Try updating your installation to the latest version and making sure there are no changes to the default files. Then, let us know if your issue is resolved.

Answered: Two Payplan As a member, however, you only see the referral in the pay plan that you yourself are in.

Tue, 20 Jan 2026 10:03:25 +0000

Hello,

Should you require additional features or options, our customization service is available to meet your needs.

Thank you,

Answered: Google Authenticator

Mon, 19 Jan 2026 15:41:12 +0000

We haven't decided yet, but adding confirmation for the transfer and withdrawal functions should be possible.

Answered: Upgrade installation to the latest version

Mon, 19 Jan 2026 15:21:48 +0000

Thank you for providing the update.

Answered: having trouble with my register page

Mon, 19 Jan 2026 15:17:08 +0000

1. Please confirm whether you are using SMTP option on the General Settings page. If so, try to do the Sending to see the result.

2. Please specify whether there is any error message displayed.

Answered: Theme (experimental)

Sun, 11 Jan 2026 12:09:26 +0000

I found the function at the bottom right of the admin area where there is a light bulb. Unfortunately, I don't like the dark style as much as the light one, and it would be better if every user could change this themselves in the member CP, just like changing the language, with a button for light style and dark style.

Answered: Move Script To New Directory

Fri, 09 Jan 2026 02:33:59 +0000

Hello,

Please refer to the instructions outlined in the online documentation. If the new location is a different folder or in subfolder, the same database can be used. There is no need to restore the database unless it is required.

Regards,

Answered: Membership Interval

Thu, 18 Dec 2025 17:28:27 +0000

Hello,

The seven-day or weekly membership interval is too short compared to the available grace period option in the script. If there's a good reason for this membership interval, we might consider adding it to the script.

If you want custom options or features, we also offer a paid customization service.

Regards,

Answered: I Can't Login To The Administration Panel

Thu, 18 Dec 2025 17:20:35 +0000

This is usually a temporary issue, as there is often a connection restriction from the server. For a similar question, please refer to this thread.

P.S. It appears that you are also using an earlier version. A more recent version is already available.

Answered: Bulk Demo Users

Tue, 16 Dec 2025 03:54:50 +0000

"Purge Test Records" What it does deleted ? All member, transaction, payplan settings, rewards settings, product/store data, or something elses??

Thank you !!!!!!!

Sat, 13 Dec 2025 12:10:26 +0000

Due to the nature of our work, we must be able to receive and send crypto payments. Is it possible to have the script completed by the end of the year? We need to launch at the beginning of the new year. We would be very happy if the Coinpayments v2 integration could be implemented as soon as possible! You can develop many features related to crypto in the panel, but the Coinpayments v2 integration should be the priority.

Best regards.

Answered: Coinpayments Integrations

Sat, 13 Dec 2025 10:24:43 +0000

Hello,

The script currently uses the legacy Coinpayments integration. Regarding the Coinpayments v2 integration, it is already on our to-do list.

If you have any suggestions for other crypto payment gateways or options that support global merchants or markets, please let us know. We aim to enhance the script's compatibility and ensure that it is more crypto-friendly.

Regards,

Answered: issue on registration

Sat, 13 Dec 2025 10:16:13 +0000

Hi,

If you have tried the online demo and encountered a similar issue, please update this thread so that we can take a look. Simply inform the test member username.

Or, if you have an active paid support subscription, you may open a support ticket. We will check the issue directly on your site.

Regards,

Can i just send you my login info and you take a look at it

Thu, 11 Dec 2025 16:55:05 +0000

I can create the same issue in demo so can i just send you a member login info and you take a look at it, when you login you will notice: You have an outstanding payment, please complete the payment but was already made so go to transaction history and will see the system is generating 2 transactions a registration fee and are renewal fee when it should only be a registration fee.

Answered: Changelog Updates

Mon, 08 Dec 2025 08:19:26 +0000

Ada changelog baru?>

Answered: 5.9.2 to 5.9.3 upgradE?

Thu, 20 Nov 2025 04:01:48 +0000

This is a version information and it will not impact the system. No changes have been made to the database.

Answered: I can't login to my admin dashboard

Mon, 17 Nov 2025 00:44:18 +0000

Hello,

As previously stated, it is possible that a firewall or immunify restriction on your server is the cause. If you have access to WHM, you can adjust these settings there. Otherwise, we can check them for you. Please provide us with your WHM credentials.

Regards,

Still unable to login to my admin dashboard

Sat, 15 Nov 2025 18:10:34 +0000

Hello, I've contacted my hosting provider, they did a check and they said they issue is not server based. They also disabled modesec but the issue is they, all server requirements was checked. I even tried to reinstall the script but it didn't work. We restored a backup of the last day I used the admin dashboard but it's still not working, I believe it's something you can solve from your end as this is really urgent and affecting my business.
‎Regards.

Answered: I have solve the issue

Wed, 12 Nov 2025 06:02:15 +0000

Thank you for your update.

If you are reinstalling the script, we recommend using the latest version, as it generally includes maintenance updates and new features. The latest version is available for download for free from your account or member area.

Regards

Answered: can not access Member and Admin Area

Mon, 10 Nov 2025 03:50:52 +0000

I contact my hosting and their check but so their say i need to contact the script developer

We have checked the site, and it is functioning properly. However, the root directory at cryptowealthbuilders.club/member/login.php may need to be reviewed by your developer. My backend team has confirmed that the website is working fine and is now loading with SSL.

I am using PHP version 8.1

Answered: getting error on manual payment mode

Fri, 31 Oct 2025 18:58:40 +0000

Hello,

The error message indicates a problem with the email sender on your system. Please verify that you can send email from your installation and confirm that the sender and recipients' email addresses are correct.

Regards,

Answered: Thanks problem Solve

Mon, 29 Sep 2025 11:40:15 +0000

Thank you for your update and compliments.

If your question has been answered, please follow these steps to ensure that you receive the Points for your actions. These points can be used to submit another questions and continue receiving free support.

Go to your recent questions, give Vote Up to the best answer, and mark your question as answered.

Thank you.

Answered: Issue with installing new version

Thu, 25 Sep 2025 15:56:15 +0000

The error message indicates that there has been a misconfiguration of the database settings.

Do you want to proceed with a fresh installation? If so, please upload all the files properly. If there is a config.php file in the /common folder, please rename (or remove it if no longer used). Once it done, you can try the installation process again.

Answered: about the unilevel bonus

Thu, 25 Sep 2025 15:50:02 +0000

Hello,

Bonuses will be generated under the following conditions: commission must be configured properly for each tier, eligible sponsors/recipients must be available for each tier.

Please review your settings and the structure of your member.

Regards,

Answered: ePin for membership and others

Wed, 24 Sep 2025 14:43:33 +0000

Hi,

I will try to answer your questions.

1. The ePin feature is available on the same page (Manage ePin).

2. & 3. On the Payplan Settings page (choose program, go to Settings -> Others).

4. You can create/add more programs (Payplan Settings) and ranks (Member Ranks) in the system.

Answered: Is there a way to automatically alert a Member and the Admin that a membership payment is "delinquent, also DM member?

Tue, 26 Aug 2025 21:08:43 +0000

There is a Renewal Reminder option, available in the Admin, Notification List page.

user deposit in ewallet

Sat, 02 Aug 2025 14:38:43 +0000

User is unable to get registered

Wed, 30 Jul 2025 16:35:52 +0000

Installation is done perfectly. User is unable to get registered. Admin panel working fine. SMTP email working fine. Pls check moreearn.in user is unable get registered.
Can share the admin login details in email. Email me cloudeyetech@gmail.com

Unable to register a user

Wed, 30 Jul 2025 12:56:40 +0000

Not showing any error or message once a user register. just loading...

In admin panel i couldn't find pins generate, payment gateway for deposit and withdraw settings

Fri, 25 Jul 2025 06:47:14 +0000

While seeing demo admin panel i couldnt find epin option as well as payment gateway for withdraw the money.
can you help us edit that option.

How do I fix this? and where can I see the version number for me to provide the details to you?

Sun, 29 Jun 2025 13:27:37 +0000

I have changed my password in cpanel Database and provide all the privileges and update the details multiple times in the config.php file but the error still exists. How to fix it?

getting error while importing demo homepage

Sun, 29 Jun 2025 03:18:12 +0000

$websrcbaseurl = (isset($iswebbaseurl) && $iswebbaseurl == 1) ? "" : "../../"; $websrcbasepath = (isset($websrcbasepath) && $websrcbasepath) ? $websrcbasepath : "../../assets"; $websrcpagepath = (isset($websrcpagepath) && $websrcpagepath) ? $websrcpagepath : ""; ?>

I am receiving this error

Fri, 27 Jun 2025 16:27:32 +0000

Connection failed: SQLSTATE[HY000] [1045] Access denied for user 'furixcap_fcmdb2admin'@'sc1311.mschosting.cloud' (using password: YES)

UniMatrix Membership & MLM Script w/SaaS Digital Update

Mon, 23 Jun 2025 21:40:46 +0000

I got an email message today informing me that there was an update for the UniMatrix Membership & MLM Script w/SaaS Digital Store. Where can I find information on what is included in the update? My reason for asking is to determine if there is anything included in the update that is important enough for me to update at this time.

Which is the path to that config file? Will custom programing done be lost if you upgrade my script version?

Mon, 02 Jun 2025 10:52:02 +0000

Yes, I did migrated from one Web hosting provider to another. Note, I may need to do that again in the near future.
Also, you have performed custom programing work on my script in the past. Can you upgrade without losing my custom work performed? Thank you.

I need to know the cost to upgrade leaving past customizations untouched. Thank you.

Mon, 02 Jun 2025 10:46:47 +0000

Yes, I did migrate from one Web hosting provider to another. Note, I may need to do that again in the near future.
Also, you have performed custom programing work on my script in the past.

Unknown Error with Member's referral link

Sun, 01 Jun 2025 12:52:42 +0000

Hello,
Members' referral link resolve in error: "Connection failed: SQLSTATE[28000] [1045] Access denied for user '?f??g%??????'@'localhost' (using password: YES)"
Here is a sample link for you to see it: https://smartmarketclub.com/id/nino

Can you please kindly tell me how can fix this error?

Thank you for your help and assistance,

Best regards,

Piero Adragna

P.S. On the other hand, can you kindly guide to the app upgrade link in order to request a script upgrade service?
(I can't find that website, sorry I forgot the link) Thank you.

Getting Started Page

Mon, 26 May 2025 02:27:34 +0000

(Nothing here to see! Please contact us for assistance.)

I've been working in the admin area of Getting Started
Page Content
Describe here your program and how it works. You can also provide instructions and tips how to use your site and achieve success with your program.

I have added a video from youtube and I can see it in the admin area but when users click on Getting Started on their profile page I get the message

( Nothing here to see! Please contact us for assistance.)

What do I have to change so that every user can see the video?

Side Menu Scroll Problem

Mon, 19 May 2025 08:31:54 +0000

Hi,

Sometimes scrolling the side menu isnt working, So it makes me hard to choose some menu that positioned at the bottom or top of the side menu.

I tried to scroll the left side menu, but instead of the side menu is scrolled, but the right side content got scrolled.

Environment: OSX

Only Paid Users be Included in the MLM matrix

Wed, 14 May 2025 05:18:16 +0000

Has or will the script be updated to allow only paid users to be included in the MLM matrix? If not, is there a way for me to disable the MLM Affiliate option and only use the membership and the store option? Also, are there any specific instructions for setting up the MPayplan section? I took a look at that section today and it was totally confusing to me. I was told that 2x2 would be the easiest setting but I have no idea how to configure this. Do you have any suggestions on something that I could read that would me with setting up the Payplan?

The Store Option Missing

Tue, 13 May 2025 06:23:16 +0000

There is no store option in the script that I purchased and installed, and the store is the main reason that I purchased the script. Can someone please tell me why there is no store in my installation?